Many people receive a steady stream of emails and phone calls every day, from order confirmations and digital cards to charity requests, delivery updates, and messages from family and friends. With so much communication coming through inboxes and phones, it’s easy to move quickly from one message to the next. Unfortunately, scammers take advantage of this, sending convincing emails and placing phone calls designed to trick people into sharing personal information, clicking harmful links, or sending money.
These scams can appear at any time of year, and even the most careful person can be caught off guard. The good news is that a few simple habits can go a long way in helping protect against email and phone scams:
- Check the real email address
Even if the sender’s name looks familiar, take a moment to look at the actual email address. Scammers frequently use a recognizable name but pair it with an unrelated or unusual address. If it doesn’t match what you expect, treat the message with caution. - Be cautious with unexpected phone calls
Scammers often “spoof” phone numbers so a call appears to come from a trusted organization or even a local number. If a caller asks for personal information, payment, or immediate action, hang up. Then contact the organization directly using a phone number from its official website or a trusted source. - Be wary of urgent or emotional language
Scam emails and calls often use phrases like “urgent,” “immediately,” or “your account will be closed.” This sense of urgency is designed to create panic so people act quickly without checking the details. When a message feels alarming, pause before responding. - Treat unexpected requests for money or personal information as red flags
Legitimate organizations will not ask you to send money, purchase gift cards, wire funds, or share sensitive information through email or an unsolicited phone call. Requests like these are strong warning signs. - Avoid clicking unfamiliar links or opening attachments
Links or attachments in scam emails may lead to unsafe websites or install harmful software. When in doubt, do not click. Instead, visit the organization’s website directly by typing the address into your browser. - Verify through a trusted method
If a message or phone call seems unusual, independently confirm it. Call the person or organization using a phone number you already have, or start a new email to their known address. Verifying separately is one of the quickest ways to determine whether a communication is legitimate. - Report suspicious messages and calls
Most email services allow you to “Report phishing” or “Mark as spam.” You can also report scam calls to your phone provider. Reporting helps reduce future scam attempts and protects others.
Learn more
For a comprehensive guide on recognizing and avoiding scams, the Federal Trade Commission offers helpful resources at www.consumer.ftc.gov.
Staying alert throughout the year helps protect both individuals and the Oakmont community. A brief pause before responding to a message or call is one of the simplest ways to stay safe.